Answering your questions
Managed IT Basics
What is Managed IT?
Managed IT is essentially a subscription model for external IT support. Like subscriptions to your cell phone or TV provider, for a monthly fee you purchase access to our tools and team members to support the technology for your business.
What is included in Managed IT?
Managed IT services include a range of services to streamline and protect your business, such as remote support, endpoint and server security, web filtering, encryption, data backups, disaster recovery, and security operations center access.
What are the benefits of Managed IT Services?
Managed IT is incredibly beneficial for small businesses because it helps promote your company’s efficiency and security for a competitive advantage and greater peace of mind.
How do I know whether Managed IT is right for us?
Managed IT is best for companies that don’t have a server providing centralized data storage, an IT security plan, or a large budget for IT services. It’s also helpful for businesses with remote teams, slow or poorly operating systems, email issues, upcoming computer or networking device upgrades, or merely a desire to improve their network setup.
Our Managed IT offerings
What Managed IT services do you offer?
We specialize in enterprise-level IT solutions at an affordable price. Our offerings include IT consulting for intelligent business insights, security for comprehensive protection from breaches and threats, support for all your technology challenges, and maintenance and monitoring to maximize your technology investments.
How are your Managed IT services different from others?
We offer a refreshing approach to Managed IT by giving you access to a small business partner who will be there for you. Unlike other providers that are hard to reach when you’re in a bind, we are a highly responsive team that picks up your calls and gives you 24/7 round-the-clock access to our tools and services. And because we’re not salespeople or an overseas call center, you can rest assured that you’re working with local experts dedicated to helping you operate efficiently and securely.
What types of companies do you serve?
We specialize in providing IT solutions for small businesses with 10-50 employees in PA and NJ across various industries, including attorneys and law firms, accounting and finance, health and wellness, insurance, real estate and construction, and more.
What geographic areas do you serve?
We primarily focus on small businesses in Bucks and Montgomery counties. However, we are open to working with companies throughout the greater Philadelphia region.
Can I afford your Managed IT services?
We believe you shouldn’t have to overpay to get Managed IT services, so we specialize in enterprise-level IT solutions at an affordable price. We function as your internal IT department, saving you from paying for full-time staff. With us, you’ll receive the advantage of specialized expertise and quick response times at a fraction of the cost of a new hire. Contact us to see how affordable Managed IT services are today.
Getting started
What happens first when we sign on?
When you become a Managed IT client, we’ll initiate our setup process, starting with a free consultation to discuss your company’s IT needs, workflows, processes, and challenges. Then, we customize and implement a Managed IT services plan for your goals and budget.
Can we expect any downtime?
No. When we’re ready to implement your Managed IT services, we’ll work around your company’s schedule to eliminate downtime and disruption during regular business hours, even if that means working evenings and weekends.
What happens after the setup is complete?
After everything is set up, we’ll provide ongoing IT security, support, and management according to our agreement to ensure your company operates efficiently and securely.
I’m not sure I’m ready to commit. Do you have a no-commitment offer?
Yes. Before committing to an ongoing Managed IT engagement, you can request a free business technology review. During this review, we’ll assess your IT needs and provide expert insights on the best Managed IT solutions for your small business at no charge and free of commitment.